All services are operational.
6/12: Critical security maintenance is scheduled for Tuesday, June 17 from 6:00 A.M. to 7:30 A.M. All online services may be unavailable during this time.
6/9: Security maintenance is scheduled for Friday, June 13 from 6:00 A.M. to 7:00 A.M. All online services may be unavailable during this time.
5/30: Banner services are unavailable due to scheduled maintenance upgrades.
5/19: Maintenance scheduled for May 22 and 23.
ITS will be conducting security and preventive maintenance on Thursday, 5/22 and Friday 5/23 from 4:00 A.M. to 8:00 A.M. All online services may be unavailable during these times.
4/11: The Web Content Management System in currently unavailable.
9:30 A.M. This service has been unavailable since early this morning and we are working on a solution.
4/5 All services are back online after the power outage.
11:55 A.M. All services are back online.
4/5: Power Outage in Data Center
9:55 A.M. There was a power outage in the Data Center early this morning and all online services were unavailable. We are currently bringing all services back online
April 4: Internet Outage Scheduled for Residence Halls on Saturday Morning
In an effort to improve network performance in the residence halls, there will be a maintenance window on Saturday, April 5 from 7:00 a.m to 8:00 a.m. Internet and network access will not be available in the residence halls during this time. Internet access will still be available in the main campus buildings.
March 30: Overlook Internet Services Restored.
Sunday 9:30 P.M.
All network services have been restored for the floors 7 and 8 of the Overlook. Sorry for the inconveniences.
March 29: Internet Outage For Overlook Floors 7 & 8
Saturday 3:19 a.m.
There is a problem with network hardware for the 7th & 8th Floor of Overlook and Internet service may be unavailable. We are working to correct the problem. In the mean time Internet access is available in E Wing and Library Computer Labs.
March 28: Internet Outages Scheduled
Our ISP will be conducting maintenance on our Internet connections and we may experience intermittent outages during the following times.
Monday March 31, 12:15 a.m. to 7:00 a.m.
Tuesday April 1, 12:15 a.m. to 7:00 a.m.
Wednesday, April 2 12:15 a.m. to 7:00 a.m.
Total anticipated downtime is 20 minutes.
March 26: Server maintenance scheduled
Emergency maintenance needs to be conducted on the servers that support the academic computer labs on Wednesday, March 26 from 11:00 pm to Thursday, March 27 at 1:00 a.m. The computer labs will remain open but printing will not be available during this time.
March 24: Microsoft warns of new Word attack
There have been reports of the propagation of malicious Microsoft Word documents. Please use caution when saving or opening attachments.
Source: www.networkworld.com/news/2008/032208-microsoft-warns-of-new-word.html
March 19: Computer Lab maintenance scheduled
Emergency maintenance needs to be conducted on the servers that support the academic computer labs on Thursday, March 20 from 11:00 pm to Friday, March 21 at 1:00 a.m. The computer labs will remain open but printing will not be available during this time.
March 12: E-mail maintenance scheduled for March 13
E-mail will be unavailable from 6:30 a.m. - 7:00 a.m on Thursday, March 13.
March 9: Village 5/6 and 6/7 power problems
Sunday, March 9 8:19 p.m.
Services in the Village have been restored.
Saturday, March 8, 7:25 p.m.
As a result of the inclement weather, there were power problems that may have damaged networking equipment in the Village 5/6 and 6/7. Internet services may be unavailable in these areas. ITS & Security is investigating.
Thursday, February 28 3:58 p.m.
February 28: Maintenance scheduled for web services
Emergency maintenance will be conducted on our core web services on Friday, February 29 from 7:00 a.m to 7:15 a.m. www, guide and the its web site will be unavailable for this time period.
February 24: G Building 4th Floor Network Problem
Sunday, February 24, 2008 8:15 p.m.
A faulty UPS was replaced on the 4th Floor of the G Building and all network services have been restored for this area.
Sunday, February 24, 2008 8:05 a.m.
There appears to be a problem with network hardware on the 4th. Floor. Network services from this area may be unavailable. We are investigating.
February 23: Air Conditioner Problem in Data Center
Saturday February 23, 2008 2:21 p.m.
The data center temperature is stabilizing. Luminis and Bioinformatics/Proteus are back online and Banner will be brought online shortly.
Saturday February 23, 2008 11:45 a.m.
The Facilities HVAC team is working on the air conditioners. Bringing non-critical systems down and increasing air flow has brought the temperature down to 87 F.
Saturday February 23, 2008 8:20 a.m.
The air conditioner stopped working in the data center and we are losing some of our systems. The temperature is up 100.9 F and the following system have been affected.
- Luminis - Not available
- Bioinformatics/Proteus - Not available
- Banner - administratively down at 11:00 a.m. to save the disks
Tuesday February 12, 2008
February 12: FBI warns of Valentines Day Storm Worm virus
The FBI and the Internet Crime Complaint Center today said that with the Valentine's Day holiday approaching, users should be on the lookout for spam e-mails spreading Storm Worm malware.
The Storm Worm virus has capitalized on various holidays in the last year by sending millions of e-mails advertising an e-card link within the text of the spam e-mail. Valentine's Day has been identified as the next target.Such email directs the recipient to click on a link to retrieve the electronic greeting card (e-card). Once the user clicks on the link, malware is downloaded to the Internet connected device and causes it to become infected and part of the Storm Worm botnet. A botnet is a network of compromised machines under the control of a single user.
Botnets are typically set up to facilitate criminal activity such as spam e-mail, identity theft, denial of service attacks, and spreading malware to other machines on the Internet, the FBI stated.
Source: Network World www.networkworld.com/community/node/24930
Sunday February 9, 2008
Power Outages on campus
There were power outages on campus between 4:53 AM and 5:18 AM this morning. All online service remained available but there were short outages for some of the residence halls during this period.
Wednesday February 6, 2008
February 6: University Phishing Attacks Target Students and Faculty
A new "spear phishing" attack is targeting the e-mail accounts of faculty members and students in universities throughout the World. The messages state that in order to keep their e-mail accounts active, users must verify their username, password and date of birth. The messages masquerade themselves as messages from the helpdesk or members of Information Technology.
Please note that Ramapo College ITS will never ask you for passwords or sensitive data via e-mail.
More information can be found at the following links.
http://www.securityfocus.com/news/11504
http://www.vnunet.com/vnunet/news/2208721/email-scammers-target-students
Memo: Illegal file sharing
January 28, 2008
It is imperative that all students read the following memo on illegal sharing of copyrighted materials in its entirety.
The purpose of this memo is to officially notify all students, that it is a violation of federal law and College policy to share and/or distribute copyrighted materials without the permission of the copyright holder. Violators may be subject to civil and criminal prosecution under the provisions of the Digital Millennium Copyright Act (DMCA), as well as personal sanctions specified in College policy.
http://www.ramapo.edu/policy/policy_statement.html
Ramapo College has received a significant increase in complaints from representatives of the motion picture, music recording, and software industries. There have been ten complaints over the last month. The majority of the complaints are directly related to the use of file-sharing software, such as KaZaA, Gnutella, Morpheus and similar programs.
File sharing software is most commonly used to download music, movies and other media. Many do not realize that this software may turn your personal computer into a server, or upload site, even if that was not your intent. Many viruses also propogate through peer to peer software, and this has a direct impact on services for our entire community. Files on your network connected computer may then be illegally shared with everyone connected to Internet. It is imperative that the file sharing capability of these systems be disabled. If you do not know how to disable this function, please contact the Help Desk at 684-7777 or helpdesk@ramapo.edu.
Industry representatives actively monitor the Internet to discover incidents of illegal file sharing. When violations are discovered, they contact the network owner and demand that the offending device be disconnected from the network. To protect the user and Ramapo College from further culpability under the DMCA, Ramapo College will disable network access for any machine for which a DMCA complaint has been received.
Students with these alleged violations will have their cases referred from the ITS Department to the Office of Judicial Affairs where a judicial officer will be assigned to the case. Incidents of this nature are a violation of the College’s Responsible Use of Electronic Communications Policy and a violation of our Code of Conduct (Code #24). Students will receive a Notice to Attend a Disciplinary Proceeding through their campus mailbox. In some cases, depending on the egregiousness of the offense and/or a student’s prior record, the case could be adjudicated by the College Judicial Review Board which administers penalties, under a finding of guilt, that are suspension and expulsion level. The 2007-2008 Student Handbook can be accessed on the Student Life website:
http://www.ramapo.edu/studentlife/index.html
Once a case has been resolved in Judicial Affairs, the network service will be restored by the ITS Department. In addition to other sanctions under the Code of Conduct, the user will be mandated to disable the file sharing function of their software and agree to discontinue all illegal file sharing activity.
A listing of legal online music downloads sites can be found at:
http://www.musicunited.org/6_legalsites.html
Thank you for your cooperation. Information Technology Services
December 30, 2007
ITS January 2008 Systems and Network Maintenance Schedule
| All Services (E & D Building only) | Saturday | 1/19/2008 | 9:00 AM | 5:00 PM | 8 hours |
| SERVICE | DAY | DATE | START TIME | END TIME | LENGTH |
| Luminis/My Ramapo | Thursday | 1/10/2008 | 5:00 AM | 8:30 AM | 3.5 hours |
| Banner | Friday | 1/11/2008 | 3:00 AM | 3:00 AM 1/12/2008 | 24 hours |
| Luminis/My Ramapo | Friday | 1/11/2008 | 5:00 AM | 9:00 AM | 4 hours |
| Phobos | Friday | 1/11/2008 | 5:00 AM | 9:00 AM | 4 hours |
| All Services (on campus only) | Friday | 1/11/2008 | 11:30 PM | 1:30 AM (Sat.) | 2 hours |
| Shared Drives | Friday | 1/18/2008 | 5:00 PM | 5:00 PM 1/19/2008 | 24 hours |
