- Is the new RCNJ Mail ADA compliant?
- What Browsers Are Supported?
- How Do I Check My Account Quota?
- Are Multiple Languages Available in Webmail?
- Why Do I Need A Ramapo E-mail Account?
- How Do I Get A Ramapo E-mail Account?
- How Do I Change My Password?
- What If I Forgot My Password?
- What Are Shared Folders?
- How Do I Create a Shared Folder?
- Going On Vacation? Use Auto-Reply
- Can I Forward My Ramapo Mail?
- Can I check external POP3 Account through RCNJ Mail?
- How Do I Add My Signature to My Messages
- What If I Need Help?
Is the new RCNJ Mail ADA compliant?
No, but the light version of RCNJ was chosen because it worked much better then other web-based e-mail applications with screen reading software. With input from the Office of Specialized Services, we customized this light version to make it even more compatible with screen reading software. We will continue to improve on this support.
What Browsers Are Supported?
Netscape 7.2, Internet Explorer 6 & 7 in Windows and Safari 2.0.4 in Mac OSX. Firefox 2.X works in Linux, Windows and Mac OSX.
How Do I Check My Account Quota?
The quota bar at the top of webmail indicates in how much space is used or available in your account. You should check this regularly to make sure you have free space in your account. If your account is almost full, you need to delete old, unwanted messages, or your account will not be able to receive new messages.
Quota Tips:
1. Empty your trash!
Deleted messages are moved to the Trash folder and remain in the Trash folder for 30 days or until you empty the trash (you can change this in the options). Items in the trash folder count against your quota!
2. Empty your Sent mail folder!
If you have opted to save all sent mail, this can accumulate quickly and count against your quota. Sort through and delete these messages regularly.
3. Sort by size, attachment and date
Sorting by size and by attachment can help you to quickly reduce your quota by eliminating those messages using the most space in your account. Save attachments by downloading them to your computer and then delete the message. Sorting by date can help you to access the oldest messages which may no longer need to be saved.
Are Multiple Languages Available in Webmail?
Not at this time, but we are working on it.
Why Do I Need A Ramapo E-mail Account?
It shall be the college's policy that electronic mail (email) be an official communication mechanism with faculty, staff, and students and that all faculty, staff, and students are required to maintain a @ramapo.edu address. This is the only email address that will be used for official communication with faculty, staff, and students regarding all academic and administrative matters.
(Above excerpt from Responsible Use of Electronic Communications Policy)
Your Ramapo E-mail account is used to access:
E-mail
My Ramapo/Luminis
Library Services
WebCT
Your personal Web site space on phobos
How Do I Get A Ramapo E-mail Account?
All current students, faculty or staff can fill out the Activate Email Account Form at:
https://its.ramapo.edu/emailweb/email-activation.html
You will need to enter your R# and date of birth to activate your account. Then you will be given your username and password.
How Do I Change My Password?
You can change your password inside Webmail by going to options and selecting Password Change on the left side. Or you can use the same form for if you forgot your password (see link below)
What If I Forgot My Password?
If you do not remember you password, fill out the bottom section of this Web form (see link below) and you will be allowed to reset it. You will need to enter your R# and date of birth.
https://its.ramapo.edu/emailweb/password-change.html
What Are Shared Folders?
You can create shared folders that are accessible to other users with Ramapo mail accounts. The system administrator can create shared folders that are accessible to all users system-wide. The process of sharing folders entails two basic tasks:
1. Creating a Shared Folder. While setting up a shared folder, you'll do the following:
Specify users
Set the users' folder permissions
Notify users of the shared folder
2. Accessing a Shared Folder. This task must be completed by those users who are to share the folder you've created. This is called "subscribing". Any shared folder to which you subscribe (by clicking the Subscribe column checkbox for the folder on the My Folders or Shared Folders pages), displays in your left-hand navigation pane folder tree view.
How Do I Create a Shared Folder?
Click My Folders to open your folders list in the main display. In the Folder text box, enter a name for your shared folder, and then click OK. Click the pencil icon to edit the folder permissions. In the User column text box, enter a user name (jsmith@ramapo.edu). Select the permission checkboxes for that user:
Read-(selected by default) The user can see, open, read messages in, and copy messages to, the folder.
Write-The user can copy messages to the folder.
Mail-(selected by default) The user can mail messages to the folder.
Admin-The user can change the permissions on the folder and create subfolders.
Click OK when done.
Going On Vacation? Use Auto-Reply
Webmail includes an auto-reply message option. This provides an automatic reply to all mail messages you receive. This is useful when you go on vacation, or are away at a conference, or not checking your email for other reasons. To activate auto reply, select options, and click on auto-reply on the left side. Type your subject and message and select Yes to activate autoreply. Dont forget to turn this feature off when you return. To turn off autoreply, go back to the auto-reply option and select No.
Can I Forward My Ramapo Mail?
There is an option in webmail to forward your Ramapo e-mail to another mail account. To activate mail forwarding, select options, then select Forwarding on the left side. Type in the forwarding address and select Yes to begin forwarding your mail. There is an option to check if you want to keep a copy of each message forwarded in your Ramapo Inbox.
Can I check external POP3 Account through RCNJ Mail?
To add POP mail accounts to send mail to your Ramapo mail account, select options, then select External Mail on the left side. Click New at the top to add a new account. Fill in all the account information and options, then click Apply.
How Do I Add My Signature to My Messages?
You can create a signature that automatically appears at the end of your email messages. Go to options, and select Signature on the left side. Type in your signature information as you want it to appear (i.e. name, title, phone, address, etc.) Select Yes to include it on all messages. Select No to include it only on select messages. Then click on Apply.
For select messages needing a signature, select Insert Signature in the compose window for each message.
What About Spam Protection?
An improved junk e-mail/spam blocker has also been implemented. Spam filtering is available at
http://nospam.ramapo.edu. Messages identified as spam will no longer be delivered to your BulkMail folder and will not count towards your quota. Instead, messages that are identified as spam will be quarantined and held for your approval.
Every day at 3 p.m. you will receive an e-mail message digest of all the messages that are being held for you. You can click on the id of the message and it will be delivered to your Inbox or just leave it there and it will expire in two weeks.
You can also go to your personal spam blocker at
http://nospam.ramapo.edu and release messages as needed. Your junk mail manager also allows you to approve a sender if a message is incorrectly identified as spam, and the filter remembers this for future delivery. Conversely, you can also block senders that aren't identified as spam here and our spam blocker will filter them automatically for you in the future. The junk mail manager also allows you to opt-out of all spam blocking.What If I Need Help?
1. Help is available inside webmail once you login, The link to detailed Help is on the top right of your screen for your convenience.
2. Workshops will be provided for a demonstration of Webmail features.
3. Download the Quick Start Guide in pdf format at
http://its.ramapo.edu/downloads
4. Mail tips will be posted on the Tech Tips channel in the My Ramapo Web site
5. Contact your Help Desk if you need assistance.
Academic Help Desk: 201-684-6600 or e-mail: fac_help@ramapo.edu
Administrative Help Desk: 201-684-7000 or e-mail: admin_help@ramapo.edu
Student Help Desk: 201-684-6831 or email: resnet@ramapo.edu
